S.K.SURE Co.,Ltd. (Nissanbangbuathong)

Having used their services for over 3 years, the service remains consistently excellent (Nissan Note [SK1200165]). 1. Fast vehicle pickup. 2. Most staff have a pleasant speaking tone. 3. A waiting list indicates when the car will be ready, which is very convenient. 4. A large team of mechanics allows for quick vehicle pickups; we had several services done in one day, so we recommend making an appointment beforehand. 5. Car wash service is available, resulting in a sparkling clean car. 6. A nice waiting room with food and service. 7. A play area for children when no one is around to look after them. 8. Excellent cleanliness, from the parking lot to the waiting room. Overall, it exceeds expectations. 😊

The waiting room was very nice, spacious, with a massage area and plenty of snacks.

The service was fast and on time as scheduled. The service staff (Mr. Somkiat) was exceptionally friendly and explained the process very clearly. I give him a 10 out of 10! And for Nissan SK Sure showroom, you won't be disappointed using their services.

The staff provided excellent service. There was a customer lounge where you could relax comfortably. There were snacks and desserts, and Wi-Fi. I was impressed :)

The place is spacious and has plenty of parking. The center staff provides good service. We are moving to a new location in a few months.

This is terrible. Since it's a company car, the first time it was scheduled for maintenance, I mentioned that the suspension might have a problem and asked them to check it. However, after the service, it felt like the suspension hadn't been fixed; they just changed the oil as part of the routine. So, I had another employee take it back, telling them to check the suspension thoroughly and mentioning that they forgot to replace the windshield wipers. My employee said the suspension was fine, but I still experienced problems while driving it. So, on the third visit, they still insisted the suspension was fine. Then, I took it to B-Quik. They said the shock absorbers might be the problem, but I wasn't convinced because they said they hadn't removed them. So, I took it to a service center at Central Plaza and had the wheel alignment done there as well. They checked the alignment and found the shock absorber was indeed leaking oil. After a few months, I still trusted the service center because the car had a problem with the radiator gauge showing halfway up. He told me the radiator was clogged. He said he would let me know if he found anything else after doing anything. He did find a problem with the three-way connector, which he only discovered when he picked up the car. He said it caused the acceleration to become erratic. But less than a day after getting the car back, the problem returned – the radiator warning light came on, the temperature gauge went halfway, and the acceleration remained the same. This made me immediately suspicious. I wondered if the 10,000+ baht I spent replacing the radiator was the right solution, or if it wasn't actually the radiator at all. Why did the problem persist even after the radiator was replaced?

The service was excellent. There's a waiting area for customers to relax, with drinks and amenities readily available. The staff were very attentive and helpful. I also forgot my hat, and they kept it safe for me.

I've always bought and had my car serviced at this dealership. The last service was last month, and they checked the battery. They said it was fine. But today, my car broke down at a traffic light. I called Nissan's emergency roadside assistance, and a technician came and said the battery was dead and needed immediate replacement. Why did this dealership say it was fine before? This is the second time this has happened.

Please check your phones. I've called both my mobile and regular numbers, but no one is answering. How can we provide good service like this?

I took my car in for paint and body repair. After three attempts, the paint is still peeling and bubbling, and they're causing further damage but refusing to take responsibility. There was no apology, they just said it was the customer's fault. It's terrible. I've complained over a month ago, but it's the same old story, no responsibility taken. I'm really disappointed with Nissan.