Let's Relax Spa - Carlton Sukhumvit Hotel

4 hands oil = heaven heaven heaven

Went here by a relative’s recommendation and I’m glad I did. The place is comfortable and calm. The service is really relaxing that I fell asleep. The therapist is professional, friendly, and attentive; same goes with the staff. Will definitely avail their service when I visit Bangkok again.

I had 3-4 massages there - first was good - the last one I had was horrible - I had 2 massage therapists and it was so bad I had to stop the massage in the middle. Like a lot of massage location it depends on the therapist you work with - some are good, and some really don't care at all - but you come to a 5* hotel the point is to get to work with people who are already dedicated, otherwise go in the street you'll get the same for a lot cheaper.

Good service and relax

My masseur fell asleep. I had a great 2hr Thai massage session when I first patronised this place 2 days ago. Given the pleasant 5 stars experience by a lovely masseur, I booked another session right before I leave bkk, and the experience was the worst I’ve ever had in my whole life. 1. I told her verbally and made a cross with my hand to indicate where to avoid my foot as i had operation previously. She couldn’t understand and asked the receptionist to translate (i had no problem with the previous masseur despite being much older than her). 2. She fell asleep while massaging my leg, yes, you read it right. I was about to fall asleep and had heavy breathing, next moment I felt the pressure reduced to almost nonexistent. Her whole body was rocking back and forth and touching my leg. I quickly woke up and moved to show that “hey, im awake now”. Pressure was still light as she was still sleeping. The left leg was alright but she fell asleep when massaging my right leg. Totally unacceptable. 3. The app let us indicate the focus area and avoid area, yet she did not focus on the area I indicated: feet, shoulder and head. Most of the time was focused on back using her elbow which was not requested at all. 4. When told her it hurts when she used her elbow on my bum, she did not acknowledge and moved on to the next part. No eye contact, no apologies, no expression. All in all, given the bad experience, I do not recommend to anyone.

I recently had the misfortune of experiencing one of the worst massages in Let’s relax Carlton Bangkok. The masseuse only used one hand, fell asleep mid-massage, and finished the session earlier than scheduled. To make matters worse, they neglected to focus on the areas I specifically asked them to target, instead spending more time on the area I requested they avoid and caused so much pain.

Lovely massage by Wasana :) highly recommended

Suggestion! Don’t book 2130 massage! We have massage in Let’s relax for more than 10 times, all good! But this time really disappointed, we have booked 2 hr massage at 2130 for 2 person, understand the at the reception is busy and too many ppl, we are ok to wait. Finally we got the room at 1010 and the 1st person finally able to start at around 1015, and the other one needs to wait until 1045. Which still ok, we can wait. But the problem is, our massage got stopped at 00:00 and 00:10. Which has 15mins and 35mins less without any notice