The Avana Spa
Trust Score: 75 Good
- Rating: 46/50
- Reviews: 19/35
- Signal diversity: 10/15
Combines your rating, review volume, and how many distinct things reviewers actually mention into one 0-100 number — a fuller picture than a star rating alone.
Rated 4.6 from 57 reviews. Reviewers most often mention Thai massage here. Regulars describe the place as Friendly staff.
Why reviewers like it
- Friendly staff
- Clean
- Quiet & relaxing
- Good value
~300฿ per session, based on reviewer mentions
Rating breakdown+
🙋 Reviewers mentioned
No individual staff mentioned by name yet in the reviews we've collected.
Services mentioned in reviews+
How reviewers describe it+
💬 What reviewers say
If you are considering coming here — **do not.** I strongly advise you to go somewhere else. What started as a simple request for a **60-minute massage** quickly turned into aggressive upselling without clear consent or transparency. We were repeatedly pushed toward a **90-minute service** we never asked for, and before we realized what was happening, the price had jumped from a quoted **$25 massage to $77 for two people**. The issue is not the price — massages are generally affordable here. The problem is the **lack of honesty and clear communication**. The staff present options in a way that feels intentionally confusing, especially for foreigners who may not fully understand the language being used between employees. It felt coordinated and misleading rather than helpful. A friendly smile and a relaxing atmosphere should not replace professionalism or integrity. Unfortunately, our experience left us feeling taken advantage of rather than cared for. When we questioned the situation, explanations changed and did not align with what was originally communicated. I’m sharing this to **warn other travelers and visitors**: be extremely cautious here. Confirm pricing clearly, in writing if possible, before agreeing to anything — or better yet, choose another establishment altogether. I have documentation and recordings of the interaction, and I would not recommend this place to anyone looking for an honest or straightforward experience.
My friend and i came in for a holiday package today and had such a fantastic time! The salon was beautiful and the girls were SO lovely. We had a foot spa and massage, body scrub and then a body massage too and it all was so perfect!!!!! Thank you ladies!!! Strongly recommend and felt very safe and respectful. 🌟🌟🌟🌟🌟 …
My husband and I walked in with no prior booking and was accommodated by the friendly reception staff. The service is exceptional. I had an injury over 10 years from dislocating my thumb and "Min" my masseuse skillfully identified and tried to heal it. "Tang" assisted my husband and put back his dislocated shoulder. Big shout out to Min and Tang for their very professional and skillful work. Please ask for them when visiting this Spa their knowledge of the anatomy is excellent.
Fantastic little massage place. Ladies were amazing. The 1 hr foot massage was really great and worth the 300baht
Went to Avana Spa with my family for massage. Very good and positive experience. We will definitely come back again.
I'd never had a Thai massage before; I'd only used physiotherapists. I decided to give it a try. An hour of blissful relaxation, peace, quiet, and a powerful massage. Lala was my masseuse. I highly recommend her.
Thai massage was not too gentle at all, well performed techniques done by therapist, Wan. Stretches were really good.
This is the worst massage salon I have ever visited. We came after the beach with my gf (she is Thai) to get a massage. The therapists probably didn’t realize she could understand Thai. First of all, they didn’t even offer to wash our feet, even though they were sandy. When I asked, they sent me to wash my feet in the bathtub, but didn’t provide a towel — so I had to walk to the massage bed with wet feet. No one even asked what pressure I preferred for the massage — soft, medium, or strong. Zero customer attention. I booked a Thai massage and requested a Thai uniform, but they said they didn’t have one. Only after I explained that my clothes were wet did they bring it. In any decent massage salon, this is done by default. Here, thai massage was terrible — they spent around 45 minutes just on my legs, 10 minutes on my back, and only about 3 minutes on each arm. Moreover, the therapists chatting with each other during the massage, making it impossible to relax. They only stopped after I asked them to. On top of that, they were talking about me in Thai, using offensive words, not realizing my friend understood everything. She later translated it to me, and it was extremely unpleasant. 😅
Tastefully decorated place, clean, relaxing music, smells good, nice workers. Got a couple’s thai massage, outfits were a little strange but not a deal breaker. Masseuses tried very hard and we had some laughs. Very hard massage and sudden jarring moves, but thinking maybe just new at giving massages.
They were very sweet towards me and Lala gave me the massage which was so relaxing 😊 …
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FAQ
What is The Avana Spa's rating?+
The Avana Spa has a 4.6★ rating from 57 Google reviews.
Where is The Avana Spa located?+
The Avana Spa is located at 107, 66 m.4 Patak Road, Rawai, Mueang, Phuket 83130, Thailand.
How much does The Avana Spa cost?+
Based on reviewer mentions, a session at The Avana Spa costs around ~300฿.